Prasanna ensures that your information is kept highly confidential and secure and will not be shared with anyone. We ensure your privacy and all the information will be kept confidential with your counsellor. You can express yourself freely with full trust and openness. Prasanna provides you the platform you be your own true self without any masks and fear of judgment.

We make this step easy for you and we choose the best counsellor so that you don’t deal with the unnecessary stress to find out the best for you. Everyone is a quality counsellor in Prasanna. We will assign the specialized therapist as per your situation. So, you don’t need to worry about getting the best one for you, we assure you the quality service counselling.

Yes, the same counsellor will be assigned to you every time you wish to continue more with the Prasanna. In case you wish to have a new counsellor, we will look into your request and consider your request for the same.

We will do our best to assign you the counsellor as per the request.

Everyone has the minimum Masters in psychology degree. At Prasanna we hire the professional and also train them first. Everyone at Prasanna must go through the necessary training to start practicing the online counselling. This is the biggest uniqueness of our platform. There will be regular mentoring is being done in Prasanna were everyone learns all kinds of approaches and more experienced counsellor impart the knowledge and wisdom to others. So, whosoever is assigned to you is quite efficient and expert in the field of counselling.

The standard duration of the first appointment for individual counselling will be for 45 minutes and 60 minutes for any type of relationship, parent-child, and family counselling.  However, it might vary slightly based on the concern and needs.